Shipping Policy

Shipping Policy

Shipping Locations

Currently, we ship within the United States. For international inquiries, please contact our customer service team.

Shipping Fees

  • Standard Shipping: Calculated at checkout based on the weight and destination of your order.
  • Free Shipping: Orders over $500 qualify for free standard shipping.

Order Processing Time

  • Orders are processed within 1-3 business days.
  • Delivery usually takes 3-7 business days after processing, depending on the destination.

Tracking and Delivery

Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment. Please allow up to 48 hours for the tracking information to update.

Damages and Lost Packages

Elax Furniture is not responsible for packages lost or damaged during shipping. However, if your item arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging, and we’ll assist you in filing a claim with the carrier.

Contact Information

For questions regarding shipping, please reach out at info@elaxfrniture.com.